1.  Send an email to us at info@greatdaybridal.com  noting your intent to return your items within seven (7) days of receipt of the product.  Please provide your order number in the email and note your reason for return.

2.  Once received, we will respond via email and will provide the address and details necessary to process the return. This email is also your authorization to return. A copy of our email to you must accompany  the return.

3.  Ship the items back to us within the same material to which it was sent to you and include a copy of your return response email from us.  Return shipping costs are your responsibility.

4.  Once received, we will credit your account for the amount that we charged you for the item (sorry, your shipping charges cannot be refunded.) 

 

 - Returns must be received no later than 2 weeks (14 days) after receiving the return authorization email from us.
-  Returns received after the 2 weeks period will be subject to a 50% restocking fee.
-  Products must be returned in their original condition and packaging. Products returned in any other condition will be subject to a 50% restocking fee.

NO RETURNS will be accepted after 30 days from receipt.

 

RETURN instructions for Damaged items:

In the case where merchandise is damaged and it has been determined by us that the damage occurred by circumstances other than mishandling by the customer, shipping charges are refundable. The maximum credit to  be issued for shipping and handling charges for damaged products will be $5.