Great Day Fashion Accessories Return policy
Great Day Fashion Accessories Return Policy
Great Day Fashion Accessories LLC strives to help you find beautiful yet affordable wedding jewelry for yourself and your bridesmaids.
If you are not satisfied with our product and it is NOT a special order item ,you may return it for exchange or refund within 7 days of delivery to your address. Each item is shipped to you with a delivery confirmation and the 7 days of delivery is based on the delivery day from the confirmation notice.
** Some items are noted as NON RETURNABLE due to being a special order. You cannot return a special order item - see the description of your item to determine if it's considered a special order or not. Note - most items are not special order items.
** If you refuse shipment of a non returnable item, it is the same as trying to return it. You will not receive a refund for any nonreturnable item.
RETURN instructions for Undamaged, non special order items
1. Send an email to us at email@example.com noting your intent to return your items within seven (7) days of receipt of the product. Please provide your order number in the email and note your reason for return.
2. Once received, we will respond via email and will provide the address and details necessary to process the return. This email is also your authorization to return. A copy of our email to you must accompany the return.
3. Ship the items back to us within the same material to which it was sent to you and include a copy of your return response email from us. Return shipping costs are your responsibility.
4. Once received, we will credit your account for the amount that we charged you for the item (sorry, your shipping charges cannot be refunded.)
If you do not follow these instructions and merely return the item, you will be subject to a 50% -75% restocking fee.
- Returns must be received no later than 10 days after receiving the return authorization email from us.
- Returns received after 10 days but before 30 days will be subject to a 50%-75% restocking fee.
- Products must be returned in their original condition and packaging. Products returned in any other condition will be subject to a 50% restocking fee.
NO RETURNS will be accepted after 30 days from receipt.
RETURN instructions for Damaged items:
In the case where merchandise is damaged and it has been determined by us that the damage occurred by circumstances other than mishandling by the customer, you may request a replacement. Shipping changes are refundable in this instance but note that the maximum credit to be issued for shipping and handling charges for damaged products will be $5.
CUSTOMER SERVICE: Have a question? Contact us if you have any further inquiries regarding our products or service . Please do not hesitate to e-mail us at firstname.lastname@example.org. All Email inquiries are checked daily and will be answered promptly. You may also call us - but email is strongly recommended - at (412) 212-8732 weekdays during normal business hours (Eastern Standard Time) for customer assistance - please note, however, that this is our warehouse number and we are not at the warehouse every day so calls may not be returned promptly. For this reason, Email (email@example.com) is our preferred method of communication so that we can answer your inquiry in the most timely fashion (our staff reads and responds to emails every day).
Mailing Address (please note that we do not have a storefront, only a warehouse. We are internet based only)
Our Mailing Address is:
Great Day Fashion Accessories
2400 Oxford Dr #214
Bethel Park, PA 15102
Thank you for shopping at Great Day Fashion Accessories!